What can we help you with?

If you cannot find what you are looking for, please email us at hello@vitalpetlife.com!

General Questions

If at any time, you or your pet are not happy with our product, we will give you a 100% refund, no questions asked.

We take our Happiness Guarantee very seriously!

We love hearing from you. ❤️

Please send us any fun pictures you have of your fur baby. We'd love to feature them on our social media.

If you have Before-After pictures, we'd love to see these too.

Thank you for supporting us! 🙏 

No. Sorry, at this time, we are directing all customer service inquiries through our email ticket system.

Please Submit a Request if you have a question or issue with your order.

Thank you! 

Yes!

You can signup for our newsletter and get a 15% off coupon for your first order, a free recipe e-book, and special discounts.

Sign up at http://www.vplinfo.com

Orders and Shipping

You can track your order by going to http://track.vitalpetlife.com and entering your Tracking Number.

We offer FREE shipping on all orders over $25!

Standard Shipping (5-7 business days)

  •  0 pounds to 2 pounds $5.95
  •  2 pounds to 5 pounds $6.95

Expedited Shipping (2-3 business days)

  •  0 pounds to 2 pounds $8.35
  •  2 pounds to 5 pounds $9.35

Priority Shipping (1-2 business days)

  •  0 pounds to 2 pounds $13.85
  •  2 pounds to 5 pounds $15.85 

You can track your order by going to http://track.vitalpetlife.com and entering your Tracking Number. 

Replacements and Returns

So sorry you aren't satisfied with our product. We take our Happiness Guarantee very seriously.

Please Submit a Request and we will contact you ASAP. Be sure to include your Name and Order ID.

Thank you. 

So sorry about the broken pump.

Please Submit a Request and we will contact you ASAP. Be sure to include your Name, Address and Order ID.

Thank you.


 

So sorry about the leaky bottle.

Please Submit a Request and we will contact you ASAP. Be sure to include your Name, Address and Order ID.

Thank you. 

Salmon Oil

Yes!

Our wild Alaskan salmon oil is also good for puppies. In addition to helping their skin and coat, salmon oil can help stimulate brain development and immune systems.

We do recommend consulting your veterinarian before supplementing or changing your pet's diet. 

No.

Our salmon oil is mercury-free.

Mercury, other heavy metals, pesticides, and PCBs (polychlorinated biphenyls) are removed through a refining process called molecular distillation.

There is a very small amount of naturally occurring Vitamin E in our salmon oil. 

It depends on the size of your bottle of wild Alaskan salmon oil.

Here is how long 1 bottle will last depending on your pet's weight and daily dosage.

Pet weight 8oz Bottle 16oz Bottle 32oz Bottle

0 to 12.5 pounds ~6 months ~1 year ~2 years 

12.5 to 25 pounds ~3 months ~6 months ~1 year 

25 to 50 pounds ~6 weeks ~3 months ~6 months 

50 to 75 pounds ~4 weeks ~2 months ~4 months 

75 to 100 pounds ~3 weeks ~6 weeks ~3 months 

100+ pounds ~2 weeks ~4 weeks ~2 months 

1 pump of Wild Alaskan Salmon Oil (1/2 teaspoon or 2.5ml) has about 2.3 grams of fat and 20 calories. 

There are approximately 212 mg of EPA and 233 mg of DHA per pump (1/2 teaspoon) for a total of 445 mg of Omega 3. 

Please refer to the following chart to determine daily dosage for your pet.

Suggested Daily Usage:

Pet Weight Amount of Salmon Oil

0 to 12.5 Pounds 1/2 pump

12.5 to 25 Pounds 1 pump

25 to 50 Pounds 2 pumps

50 to 75 Pounds 3 pumps

75 to 100 Pounds 4 pumps

More than 100 Pounds 5 pumps
 

Yes!

Our wild Alaskan salmon oil is also good for cats, or ferrets, or pretty much any pet who could benefit from Omega-3 fatty acids.

We do recommend consulting your veterinarian before supplementing or changing your pet's diet. 

Yes!

The salmon are wild-caught off the coast of Alaska and processed in our facility on the East Coast of the United States. 

Molecular distillation is the process applied to crude salmon oil to remove all the mercury, heavy metals and other toxins.

The benefits of molecular distillation of salmon oil are:

1. Purer salmon oil

2. More Omega-3

3. Less smell

During molecular distillation, the salmon oil is heated in a vacuum where the heavy metals and other toxins can then be separated from the pure salmon oil.

Heating the salmon oil in a vacuum allows it to be refined under much lower temperatures as to not break down the oil and ensure its purity and efficacy. 

Your salmon oil may have a slightly different color because the salmon are wild-caught.

It is normal for naturally-occurring products to have slightly varying color and viscosity from batch to batch.

The nutritional value and guaranteed analysis are still the same even if the color is different.

If you suspect your salmon oil is rancid or bad, please contact us since we take our happiness guarantee seriously.

We recommend refrigerating our wild Alaskan salmon oil to extend its shelf life by avoiding exposure to direct sunlight, heat, and moisture.

If stored correctly, the salmon oil can last up to 4-6 months, but we always recommend smelling the salmon oil if you suspect it has gone bad. If it smells extra fishy or extra rancid, it might be bad.

If you have a lot of salmon oil left please contact us, as we take our happiness guarantee seriously.

Sometimes our fur-babies just don't like the taste, and that's ok!

We take our happiness guarantee seriously and would love to give you a full refund. No need to send the bottle back too. We just ask you give it to a furry friend who may want to try it.

If you still want to give your fur-baby omega 3, check into products like krill or flax seed.